Phase V - Project Review & Closure
Now that the technology solution has been successfully implemented and everyone has been trained, you will need to setup measures to ensure that the solution is effective.
1. Create an anonymous survey for employees to provide feedback.
a. Survey questions should include: overall project success, training materials and responsibility impact.
2. Develop metrics that can measure the profit and/or efficiency that was achieved as a result of this project. This will help you identify the true return on investment.
3. Continue to refine training.
This phased approach for managing a technology project is meant to be a guide. There are many details within each phase that would be too lengthy to describe here. There are also many books
on this topic.Here is a website that is a great reference for project management:
http://www.pmi.org
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